Ticket Exchange
Oxford United are pleased to announce the launch of a new Ticket Exchange scheme that will help to allow more supporters to attend games this season.
The Ticket Exchange will allow all Season Ticket Holders the opportunity to list their seats to be purchased by other supporters, on a match-by-match basis, if they are unable to attend a specific home league fixture.
Not only will this increase the number of tickets available, but it will also ensure that the stadium will be at maximum possible capacity for each home fixture.
Season Ticket Holders will have until four hours prior to kick-off to repost their tickets through the Ticket Exchange scheme, subject to General Admission ticket availability. If the ticket sells, then their ticket account will be credited, as per the table below:
Ticket credit can then be used against payment for future season ticket purchases. The cut off for any credit accrued during the 2024/25 season will be Monday 30 June 2025 after which credits will be wiped to £0.
The option to list your seat on the Ticket Exchange will only be made available once General Admission ticket availability becomes limited.
To access the scheme and put your seat up for sale for an on sale game, Season Ticket Holders can log onto their online account, click the person icon in the top right corner of the Ticketmaster site, where they’ll then be able to go through the process to list their ticket.
Please be aware that the option to list your seat on the Ticket Exchange will only be made available to Season Ticket Holders.
Once a seat has been resold for an upcoming match, the Season Ticket Holder will receive a confirmation email advising that their seat has been successfully sold along with the ticket credit added onto their account.
You can read through a helpful guide on how to list your seat on the Ticket Exchange HERE...
Supporters purchasing Tickets via the Exchange should be aware they will be available at the full Adult general admission price only. No concessions prices will be available via the Ticket Exchange.
If you have any queries regarding the Ticket Exchange, please contact the Ticket Office on 01865 337533, or email ticketoffice@oufc.co.uk for assistance.
Whether you are buying or selling, the answers to your questions on our new Ticket Exchange system can be found below...
SELLERS
SELLERS
Who is eligible to use the Ticket Exchange service to sell their seat(s)?
All 2024/25 Season Ticket Holders can use the service to sell their seat(s).
Is this service available over the telephone?
No, this is an online service only available through https://www.eticketing.co.uk/oxfordunited
How do I use the Ticket Exchange service?
A full step-by-step guide to this service is available HERE...
How much will I be charged for the service?
There is no charge for Season Ticket Holders who wish to use the Ticket Exchange.
When will I receive the sum credited to my account for the matches I have traded?
If the ticket that you have listed has sold, the credit will be added to your account within 24 hours, which can be used for future season ticket purchases.
Can I use Ticket Exchange for any home fixture?
The option to list your seat on the Ticket Exchange will only be made available once General Admission ticket availability becomes limited.
The club will communicate any home league fixture where the Ticket Exchange is available.
What can I do if I have registered my seat for sale and then change my mind?
If your seat remains unsold you will have the facility to de-list your seat via your online ticketing account, via the same process as where you list your seat.
I have sold my seat through the Ticket Exchange service and now wish to attend the fixture that I have sold the ticket for, is there anything I can do?
Unfortunately, once the ticket has sold via the Ticket Exchange, you are unable to attend the match using your Season Ticket. Please ensure that you are only listing for games that you know you cannot attend.
What is the latest I can post my seat for sale?
The Ticket Exchange closes four hours before kick-off for each home league fixture. A ticket can be listed at any moment up until this time. However, the earlier you list the ticket the more likely you are to sell the ticket.
When can I put my seat up for sale?
The option to list your seat on the Ticket Exchange will only be made available once General Admission ticket availability becomes limited.
The club will communicate any home league fixture where the Ticket Exchange is available.
Is there a limit to how many times that I can post a seat in a season?
Subject to the Ticket Exchange being ‘live' for a fixture, you can post as many times as you wish.
Are there any other ways that I can resell my ticket?
No, the Ticket Exchange is the only official and legal way for Season Ticket holders to sell their seats.
Will I be notified when my seat has sold?
You will receive automated email confirmation once your ticket has been sold on the Ticket Exchange.
I'd like to forward my Season Ticket to a friend or family member, can I?
We're developing a Ticket Forwarding tool with our ticket partner Ticketmaster. Further information to follow.
How to buy a seat on the Ticket Exchange
Purchasing a seat listed on the Oxford United’s Ticket Exchange is the same as purchasing a ticket in general with the slightest difference. Resale seats will need to be toggled on in the stadium seating plan section, denoted by the resale icon.
Supporters purchasing Tickets via the Exchange should be aware they will be available at the full Adult general admission price only. No concessions prices will be available via the Ticket Exchange.
BUYERS
BUYERS
Who is eligible to use the Ticket Exchange service to buy a ticket?
All supporters are eligible to buy tickets using this service. Please be advised that the tickets put up on resale by Season Ticket Holders will only be available to you once tickets go on sale to your sales priority window.
What will I be charged to use this service?
Tickets will be sold through this platform at the General Admission pricing, at the full Adult rate only. There is no additional charge other than any standard booking fees.
What happens after I have purchased a ticket?
You receive a confirmation email containing the relevant seat information and another email with an attached PDF Print at Home / Digital ticket.
Can I receive a refund on a ticket purchased via the Ticket Exchange?
No, all tickets purchased on the Ticket Exchange are non-refundable.