Tickets - Frequently Asked Questions

Ticket FAQs

Use our quick FAQ guide below to find out more on how to book tickets to our next match at the Kassam Stadium. 

Which matches are currently on sale? 

To find what matches are currently on sale, please click HERE 

Where should I sit?

The Kassam Stadium has been home to the U’s since 2001. Since then, the ground has seen promotion back into the football league in 2010, promotion to League One in 2016, and most recently in 2024, promotion back into the championship after a 25-year absence.

South Stand

Backing onto Grenoble Road is The South Stand, the main stand at the Kassam stadium. This stand is split into the South Stand Upper and the South Stand Lower with the dug-outs also housed on this side of the pitch.

The South Stand Upper is home to the more premium matchday experience with an outstanding pitch view.  

The South Stand Lower allows fans to be right at the heart of the action as the players emerge from the tunnel onto the pitch.

East Stand

The East Stand is located behind the goal and is at the heart of the noisy and vibrant matchday atmosphere. It houses some of our most vocal supporters, particularly towards the back & centre of the stand, and is where the chants and colour stem from on a matchday.  

Planet IT North Stand

The Planet IT North Stand is divided into hosting the Family Section in the northeast corner, while the Away fans are allocated the northwest corner.  

The Family section is located in the Planet IT North Stand  Blocks 22 and 23 and is a dedicated area providing great seats to watch the game from for the perfect family day out.  

To ensure that the family atmosphere in this area is encouraged and maintained, all fans wishing to buy tickets in this area must have a junior within their group (proof of age may be required).

 

How can supporters pay for their tickets?

Supporters can purchase tickets online, over the phone, and in person at the Ticket Office.  

Online HERE

Ticket Office: 01865 337533

If buying in person, please be aware that The Kassam Stadium is a cashless venue.

How will I receive my match tickets? 

All Home match tickets purchased online and over the telephone are Digital/Print at home unless otherwise stated.  

Away tickets vary depending on the ticketing provider of our hosts.

When is the Ticket Office open? 

Monday10:00am - 5:00pm  
Tuesday10:00am - 5:00pm  
WednesdayCLOSED
Thursday10:00am - 5:00pm  
Friday10:00am - 5:00pm  
Saturday (Non-Matchday)CLOSED
Saturday (Home Matchday)Open three hours before KO
SundayCLOSED

How do I contact the Ticket Office? 

The Ticket Office is available to help you with any ticketing query:

Email: ticketoffice@oufc.co.uk  

Telephone: 01865 337533

Are there any standing areas within the stadium? 

For matches taking place at the Kassam Stadium, supporters are not permitted to stand anywhere at any time.

Where is the family section located? 

The Family section is located in the Planet IT North Stand  Blocks 22 and 23 and is a dedicated area providing great seats to watch the game from for the perfect family day out.  
 
To ensure that the family atmosphere in this area is encouraged and maintained, all fans wishing to buy tickets in this area must have a junior within their group (proof of age may be required). 

Does Oxford United have a Sensory Room?

We have a bespoke Sensory Room for young fans who may need to take a little time out on a matchday with our fully trained helpers. Just ask a steward if you would like to use it.  

When do tickets go on general sale? 

Tickets to Oxford United home fixtures generally go on sale four weeks prior to match day.  

The club will be implementing priority sales windows for all EFL Sky Bet home league Championship fixtures. The following priority sales windows will be in place for all home league games this season:  

Old MembersExclusive 24-hour window
Old Gold & United Oxford Home Members7-day priority window
General Sale (subject to availabilityEight days after tickets go on sale

Does Oxford United offer any matchday hospitality? 

For matchdays, we provide a choice between the 'Icons Restaurant' Package or 'Executive Boxes'. Further information can be found HERE 

To book your place in Icons Restaurant for an upcoming matchday online, click HERE

Alternatively, you can email hospitality@oufc.co.uk or call 01865 337503 / 513.  
 

How much are away tickets?  

Ticket prices will depend on the home club’s ticket pricing structure. Please refer to the away ticket stories once they are posted to the club's website for each individual away fixture.  

What is Ticket Exchange? 

The Ticket Exchange will allow all Season Ticket Holders the opportunity to list their seats to be purchased by other supporters, on a match-by-match basis, if they are unable to attend a specific home league fixture. 

How can I access ticket exchange information? 

Full details on the ticket exchange scheme can be found by clicking HERE